Frequently Asked Questions
A new study shows that many of the top-selling powders and drinks may contain concerning levels of heavy metals such as arsenic, cadmium, mercury, and lead, and toxins like bisphenol A (BPA), a chemical found in some plastic containers and food can liners.
These substances have been linked to cancer, brain damage, and reproductive issues.
The new study from the Clean Label Project, (a nonprofit organization that examines labeling safety issues) found that virtually all of the 134 products tested contained detectable levels of at least one heavy metal and 55 percent tested positive for BPA.
“These toxins accumulate in your body and can stay there for years,” says Tunde Akinleye, a test program leader in Consumer Reports’ Food Safety Division. “Frequent consumption of foods that contain them can have adverse health effects over the long run.”
Immunocollagen utilizes the most stringent independent third party testing to ensure all our products are pure. Less than 1% of products on the market can meet our trust badge certifications. Most companies source their cheap and often toxic products from polluted soils overseas. Don’t take our word for it, try to find products with our purity and certificates of analysis on their websites.
Source: 2021 Consumer Reports, Inc.
Pharmaceutical Quality affects every American. The Food and Drug Administration (FDA) regulates the quality of pharmaceuticals very carefully. The main regulatory standard for ensuring pharmaceutical quality is the Current Good Manufacturing Practice (CGMPs) regulation for human pharmaceuticals. Consumers expect that each batch of medicines they take will meet quality standards so that they will be safe and effective. Most people, however, are not aware of CGMPs, or how FDA assures that drug manufacturing processes meet these basic objectives. Recently, FDA has announced a number of regulatory actions taken against drug manufacturers based on the lack of CGMPs. This paper discusses some facts that may be helpful in understanding how CGMPs establish the foundation for drug product quality.
What are CGMPs?
CGMP refers to the Current Good Manufacturing Practice regulations enforced by the FDA. CGMPs provide for systems that assure proper design, monitoring, and control of manufacturing processes and facilities. Adherence to the CGMP regulations assures the identity, strength, quality, and purity of drug products by requiring that manufacturers of medications adequately control manufacturing operations. This includes establishing strong quality management systems, obtaining appropriate quality raw materials, establishing robust operating procedures, detecting and investigating product quality deviations, and maintaining reliable testing laboratories. This formal system of controls at a pharmaceutical company, if adequately put into practice, helps to prevent instances of contamination, mix-ups, deviations, failures, and errors. This assures that drug products meet their quality standards.
Source: US Food and Drug Administration
Vitamins manufactured in the USA are heavily tested. The testing requirements for dietary supplements in the USA are quite stringent. Consumers prefer vitamins manufactured in USA because they can rest assured that the product has been subjected to a number of quality assurance tests before making it to the shelves. These tests verify that the ingredients listed on the supplements are indeed in there and that there are no garbage fillers that are unnecessary or even detrimental to the health of consumers. For supplements that come from other countries, there is no way of verifying if they have been through all the necessary tests for ensuring quality and efficacy.
Different countries have different laws and regulations in place for cultivating and harvesting. Although raw materials for manufacturing supplements may need to be sourced from different parts of the world, the regulations in the USA require each batch of those ingredients to be tested rigorously for contaminants, metals, and quality. On the other hand, supplements from other countries may not meet the high-quality standards of the USA.
Our policy is valid for a period of 30 calendar days from the date of the purchase. We do not offer refunds however you can return the product for an exchange. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you an exchange.
The following criteria must be met to qualify for an exchange:
● Product is defective
● Product must be in original packaging
● Product must be unused
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are completely exempt from being returned.
To complete your exchange, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not do an exchange.
Only regular priced items may be exchanged, unfortunately sale or clearance items cannot be exchanged.
In order to return an order, you must contact us first.
Returns can be mailed to: 2885 N Berkeley Lake Road Ste 20. Duluth GA 30096. You will be responsible for paying for the shipping costs with regard to the items that you wish to exchange. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject an exchange.
Products will arrive 5-10 business days after purchase.
Any purchase of over 100$ or more receives a free 1 hour consolation with our sports nutritionists. Please email or call our support team to schedule.